Privacy policy

Last updated: April 17, 2026

This Privacy Policy describes how UrbanAura (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from urban-aura-6583.myshopify.com (the "Site") or otherwise communicate with us regarding the Site.

COLLECTING PERSONAL INFORMATION When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Information we collect includes:

  • Device data: IP address, browser type, time zone, cookie data
  • Order information: name, billing address, shipping address, payment info, email, phone
  • Account information: username, password, security questions

HOW WE USE YOUR PERSONAL INFORMATION We use your personal information to:

  • Provide our services and process your orders
  • Send you marketing communications (if you opt in)
  • Improve and optimize our Site
  • Comply with legal obligations
  • Prevent fraud and ensure security

SHARING YOUR PERSONAL INFORMATION We share your information with service providers such as Shopify (our e-commerce platform), payment processors, and shipping carriers to help us provide our services. We do not sell your personal information to third parties.

COOKIES We use cookies to optimize your experience on our Site. You can control cookies through your browser settings.

YOUR RIGHTS Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us at sellvia171@gmail.com.

If you are located in the European Union, you have the right to object to processing, request restriction, and lodge a complaint with your local data protection authority.

DATA RETENTION We retain your personal information for as long as necessary to provide our services and comply with legal obligations.

CHANGES TO THIS POLICY We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

CONTACT For questions about this Privacy Policy, contact us at:

UrbanAura sellvia171@gmail.com (978) 340-3634 91 Payson St, Andover, MA, United States